Sales Privacy Policy – Effective December 31, 2024

At VisionHato, we value the privacy and protection of our customers’ personal information. This Sales Privacy Policy explains how we collect, use, and protect your data during the sales process when you purchase products from our website or interact with our sales team. By making a purchase or providing your personal information, you agree to the terms of this policy.

1. Information We Collect

When you make a purchase at VisionHato, we collect the following personal information:

  • Personal Identifiable Information (PII): Name, address, email, phone number, and other details necessary to complete your order.
  • Payment Information: Credit card details, debit card information, PayPal accounts, and other payment-related information.
  • Order Information: Details about the products you’ve purchased, order history, and preferences.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To Process Your Order: We use your personal information to complete transactions, process payments, confirm orders, and arrange for delivery or pickup.
  • Customer Support: To respond to any queries, issues, or feedback you may have regarding your purchase.
  • Sales and Marketing Communications: With your consent, we may send promotional emails, discounts, or other offers related to our products and services.
  • Order Verification and Fraud Prevention: We use your data to verify transactions, protect against fraud, and ensure a secure shopping experience.

You may opt-out of marketing communications at any time by following the instructions in our emails or contacting us directly.

3. How We Protect Your Information

We employ industry-standard encryption (SSL) technology and secure payment systems to ensure your payment details and personal information are protected during transactions. All payment information is processed through secure, PCI-compliant payment gateways.

4. Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the purpose of fulfilling your order, such as:

  • Payment processors to complete your transactions.
  • Shipping carriers for the delivery of your products.
  • Marketing partners (only with your consent) for sending promotional offers.

These third parties are required to handle your personal data securely and are only allowed to use it for specific functions related to your purchase.

5. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Update: You have the right to access, correct, or update your personal information.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional materials, you can opt-out at any time.
  • Delete Information: You can request the deletion of your personal data, except where legally required to retain it for business purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to improve the customer experience. Cookies help us remember your preferences, track your orders, and enhance our marketing efforts. You can manage cookie settings through your web browser.

7. Third-Party Links

Our website may contain links to third-party websites. VisionHato is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Sales Privacy Policy

We reserve the right to modify or update this Sales Privacy Policy at any time. If any changes are made, the updated policy will be posted on this page with the new effective date. We encourage you to review the policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about how we collect, use, or protect your personal information during the sales process, please contact us:

This Sales Privacy Policy is effective as of December 31, 2024. Thank you for trusting VisionHato with your personal information!